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Vanessa Ozuna

(713) 787-1102

PTG holds a contract with the State of Texas Department of Information Resources (DIR) as part of the Cooperative Contracts.

This contract provides Cloud Software as a Service (SaaS) products, maintenance, support, installation/implementation, configuration, and other related services for ServiceNow. 

There are no designated third-party Order Fulfillers under this Contract. To obtain pricing for orders under this Contract, please reach out to:


Robert Ozuna

(713) 787-1164


Keri Saylor


Through this DIR contract, PTG is pleased to offer the full range of ServiceNow Products, training, and implementation services. This industry leading platform as a service offering includes a comprehensive service management framework to increase workflow and digital transformation efficiency across IT, HR, Project and Portfolio Management, Facilities, Field Services, and other service domains. ServiceNow allows IT and other organizations capabilities to simplify service delivery and automate provisioning, monitoring and operational reporting. The platform capabilities allow users to rapidly create powerful business applications and processes that span systems, departments, and your entire enterprise organization

Vendor Info

Services and Pricing


MSRP Pricing

Warranty Information:

Warranty and policies are based upon manufacturers' warranties. Due to the nature of the ServiceNow products and services sold under this contract, returns are not available. Additional ServiceNow SaaS Warranties are in Section 6.1 of the ServiceNow Public Sector Subscription Terms of Service.

How to Order ServiceNow:
Contact Robert Ozuna and Keri Saylor at the above contact information to obtain information on products and services needed for your organization. Our team will work with you to provide price quotations and guide you through the ordering process. Once complete, PTG will issue a PTG ServiceNow Order Form and/or Services Agreement which will contain all data related to the order and terms and conditions.  Upon approval and execution of the PTG ServiceNow Order Form, the requesting organization will issue PTG a Purchase Order with the corresponding DIR Contract Number DIR-CPO-5058 and other pertinent information required under the Order Form and/or Services Agreement.  


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