MISSION STATEMENT

PTG’s mission is to provide our clients with the ability to meet their goals and achieve technological excellence by providing systems solutions using knowledgeable, technologically-diverse information system specialists.

VISION STATEMENT

PTG will constantly improve and advance our services; we will continue to attract customers who value performance, reliability, and support.

• PTG’s commitment to meeting customer needs and statutory and regulatory requirements is clearly embodied in our mission statement, business model and objectives for quality.
• The mission statement, business model, quality policy, and objectives for quality are displayed openly as a sign of our pride and commitment, and as a clear reminder of our vision and direction. This information is also presented to new personnel in our quality awareness orientation training, and is continuously reinforced by management to ensure understanding and commitment at appropriate levels within our company.

CUSTOMER FOCUS

Top management at PTG ensures that customer needs and expectations are determined, converted to requirements, and met with the aim of enhancing customer satisfaction according to the following policies: Determination of Requirements Related to the Product: Section 7.2.1, Review of Requirements Related to the Product: Section 7.2.2, Customer Satisfaction: Section 8.2.1, and Monitoring and Measurement of Product: Section 8.2.4.
PTG's Project/Program Managers ensure, through Management Reviews, site visits, and communication with our personnel, that customer satisfaction is a continuous focus of our efforts.

QUALITY POLICY

The quality policy statement for PTG is as follows:
PTG is committed to implementing a quality management program that all PTG personnel provide services to the satisfaction of our clients. PTG commits to:

• Providing our clients technically competent resources based on our clients unique and particular needs. Our primary objective is to ensure that our client’s needs and expectations and objectives have been clearly defined.
• Providing effective solutions to our clients at an agreed price. We will deliver just in time resources that will complete the assigned tasks within the client’s schedule and budget.
• Placing the customer’s satisfaction as the number one priority.
• Continuing to improve the effectiveness of the Quality Management System
• Comply with: Customer, ISO Standard, Quality Management System, Statutory and Regulatory requirements.