DHS EAGLE (IBM)

BACKGROUND

Support services represent a significant portion of the DHS's IT budget and are currently provided through a disparate collection of acquisition methods, including Component-centric contracts, task orders against General Services Administration (GSA) schedules and Government-wide Acquisition Contracts (GWACs), and InterAgency Agreements. The establishment of a consolidated portfolio of broad scope, multiple-award IT supports service contracts that are available for use throughout the Department is considered a primary ITAC objective. The EAGLE Program will support the DHS goal of a functionally integrated Department, demanding integrated methods of operation among and between the various Components with the IT support systems that enhance mission effectiveness and create economies of scale through consolidation. The contract-level service descriptions are intended to provide sufficient scope and flexibility to meet a comprehensive range of potential agency requirements. Specific requirements will be identified and defined at the task order level. The EAGLE contracts will be technology neutral in order to keep pace as new technologies, standards, policies and procedures are identified.

REQUIREMENTS

The contractor shall provide the full range of IT services, technical and management expertise, and solution-related enabling products to meet the mission needs of the Department of Homeland Security (DHS). As identified in individual Task Orders, information technology solutions/capabilities will support DHS on a world-wide basis. The contractors shall furnish the necessary personnel, materials, equipment, facilities, travel, and other services required to satisfy the ordered IT capabilities and solutions. The resulting contracts are intended to satisfy the full range of IT related requirements. With the pace of change it is impossible to anticipate how IT requirements and individual programs will evolve over the life of the contracts. It is intended that the EAGLE contract remains current and provides the full range of IT capabilities/solutions and emerging technologies throughout its life.